Why Delta’s Ed Bastian Says Calling It “Artificial Intelligence” Is a Mistake—and What That Means for Aviation
If you wanted to make people nervous about new technology, what would you call it? According to Delta Air Lines CEO Ed Bastian, the very phrase “artificial intelligence” is the problem. In a recent interview with Fortune, he argued that the word “artificial” primes employees and customers to expect dystopia—not better operations, safer flights, or…